Common Questions
What is PyroSign?
PyroSign is a free digital signage app that allows you to create, layout, schedule, and display content on screens across the world. You can upload videos, images, audio, web pages, YouTube videos, and more, and manage your displays from your phone.
How do I get started with PyroSign?
Sign up for a free PyroSign account. Once you have an account, go to pyrosign.com/connect from the device you wish to connect to and follow the on-screen instructions.
Can I use PyroSign on any device?
Yes, PyroSign is browser-based, so you can use it on any device with a web browser and internet connection. No dedicated hardware is required.
What kind of devices can I use with PyroSign?
You can use any device with a web browser, such as laptops, tablets, smartphones, Raspberry Pi, Smart TVs, and more.
Functionality
What types of content can I display with PyroSign?
You can display videos, images, audio files, web pages, YouTube videos, live streams, and more. You can also use our layout editor, graphic design software and widgets to create dynamic and engaging displays.
How do I schedule content to play at specific times?
Use the scheduling feature in PyroSign to set specific times for your content to play. You can manage each screen individually and receive alerts if any issues arise.
How do I add new media to my display?
Use the display manager in PyroSign to upload and manage your media. You can add videos, images, audio files, and more.
Can I layout my content on my screens?
Yes, PyroSign comes with a built in layout editor that allows you to position any of your assets on any part of your screen. You'll be able to see your screens update in live time the second you save your design.
Can I play content offline with PyroSign?
Yes, PyroSign allows you to play some content offline, such as images, videos, and audio files.
Can I collaborate with others on my PyroSign account?
Yes, you can invite others to link with your account, you can also create workspaces for your connected users. Additionally, you can assign roles and permissions to control access to specific assets.
Security and Support
Is PyroSign secure?
Yes, PyroSign uses best security practices and is hosted on Microsoft Azure, which provides services to the Department of Defense.
I currently use PyroSign, but my player is only allowing me to show up to 5-8 assets. How can I display more?
PyroSign doesn't limit how many assets you can display, this could be an issue with your player's storage or memory. To free up memory more quickly on your player, we've created a "cacheless" option for players with limitations such as yours. You can enable it in the display manager.
What kind of customer support does PyroSign offer?
PyroSign provides multiple support options including community forums, support tickets, and phone support during business hours. Our support team is here to help you with any issues or questions you may have.